FAQ
PAYMENTS
We accept credit cards, debit cards, amazon e-gift cards as payment.
SHIPPING
Shipping is M-F. No shipping on weekends or holidays. All orders are shipped via 1-3 day priority mail with tracking numbers.
SHIPPING CONFIRMATION
Once shipped you will receive a email from USPS with the tracking # so you can track your package. Please note you will need to sign for your package upon delivery. If you are not home when the mailman tries to delivery your package, a yellow slip will be left and you can reschedule a delivery online or take the slip to the post office to pick up your package.
RETURNS
Due to the nature of the products. We are unable to accept returns on products that have been used or opened. Returns are available for unopened and unused products and must include all packaging. There will be a $10 fee deducted for all refunds to recoup the costs of S&H and restock fees . Please contact us if you need a return.
PRODUCT INFORMATION & DIRECTIONS:
http://www.trilumacream.net/directions-infomation
